Tourism Concern: Help Improve Labor Conditions in the Tourism Industry

Sun, Sand, Sea and Sweatshops

Making the world's
biggest industry fair

While we relax in the
sunshine around the world, life is far from paradise for the waiters, cleaners,
cooks, porters, drivers, receptionists and other staff working to make our
holidays happy and carefree.

Working conditions in the tourism industry are notoriously exploitative.
Tourism Concern has uncovered abusive labour conditions in the hotels in our
holiday destinations. These hotels are included in the holiday of the brochures
of the four major tour operators in the UK. These conditions keep workers in
poverty and violate the labour standards laid out in national and international

We need your support in demanding rights for

Tourism is the world's biggest industry, employing an
estimated 100 million people worldwide. It is an industry that is highly
competitive and dominated by large western operators and companies. Tourism
workers are often employed by local companies rather than by foreign tour
operators. As tour operators are employing these local companies to provide our
holidays, they have a clear responsibility to ensure compliance with labour
standards laid out in national and international legislation. It is simply
unacceptable for tour operators to profit from illegal and exploitative
practices and then refuse to acknowledge their legal and ethical
responsibilities. Tour operators also have a responsibility to holidaymakers, to
ensure that their holidays are not tainted by human rights abuses.

Tourism can be a
powerful force for good - but only if it's fair! Tourism Concern is working to
make sure tourism is fair. Tourism workers are not earning a living wage, are
dependent on tips and service charges, cannot join trade unions, suffer stress
and poor working conditions, have temporary contracts or none at all, work long
hours and are not paid for overtime.


Consuela cleans rooms at an all-inclusive four-star hotel on
the south-east coast of the Dominican Republic. She works from 8am to 7pm. Her
wages are low and for much of her day - which falls outside her contracted hours
- she receives no pay at all.

"The conditions for the worker in the Dominican Republic
are very poor. Our salaries are not enough to satisfy our main necessities such
as food, clothes, housing, electricity and water. Every day we think about what
we're going to eat and how to pay for the electricity. We have to smile to the
tourists but it is not what we are feeling in our souls. We want to work and we
want to make your holidays happy. But it is difficult"

Juan, waiter
works as a waiter in a 5-star hotel and is dependent on tips to earn a living
wage. In the popular resort of Cancun, Mexico, where he works, the cost of
living is so high that Juan can only afford to share a room with seven other
workers, all sleeping in tiered hammocks.


In view of the evidence that exploitative labour conditions are
widespread, unacknowledged and hidden, Tourism Concern is demanding that tour
operators make radical improvements to labour conditions in the tourism

You can be a powerful
force for change.
Tourism Concern is calling on holidaymakers to demand fair
and legal labour conditions in the tourism industry and to inform tour operators
that they will not book their holidays with those who exploit tourism
You can make your voice heard by clicking here to sign a postcard, which we will send to the
four major tour operators in the UK.

To find out how you can take part in more quick and easy campaign actions,
please click here.

the Sun, Sand, Sea and Sweatshops campaign by becoming a member of Tourism
Concern. As an independent organisation, we are dependant on members and
donations to run all of our campaigns and to carry on our work.

AMP Section Name:Tourism & Real Estate

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