The Wal-Mart Image War
In this morning's email was a press release from an organization called American Rights at Work. Normally, we don't pimp for activists - we're an investigative journalism outfit. But dammit, they made us laugh.
They've launched a new Wal-Mart-bashing site (Yes, they're a dime a dozen; the form is the Google maps mash-up of 2006). This one features Garth Brooks - the spokes-singer who recently agreed to make his latest album available only through Wal-Mart - thereby pissing off and financially screwing many an independent and even chain record store. In a smirky flash movie, the grotesquely caricaturized Brooks prances about inside a Wal-Mart, singing a knock off of his old hit "Friends in Low Places"; here he warbles "I've got friends with low wages, their health care plan fits on two pages ...". The message, the form, the content are not new, but this is a clever execution that deserves a look. It evokes (one might say steals directly from) Jib Jab's monumental viral "This Land" during the 2004 presidential election. But it does touch on some legitimate issues.
Meanwhile, of course, Wal-Mart has been stocking its arsenal against the growing chorus of such loud-mouth critics who would question its angelic, altruisitc ways. A few months back it was revealed that the company had hired former campaign consultants from the Bush and Kerry campaigns to burnish its image in the halls of power and among the public at large. Things being what they are, what with Maryland's decision last week, perhaps these consultants are sleeping on the job (Kerry's image consultants certainly proved given to fits of narcolepsy).
Then of course, there was the dust-up earlier this month in which a San Diego blogger discovered that Wal-Mart's website featured pages where one could by the DVDs of "Charlie and the Chocolate Factory" and "Planet of the Apes" which also recommended similar items - except that the "similar items" on these pages were all films about African-American history. Wal-Mart claimed a malfunction and denied racial malevolence. You goatta think that made those high-priced consultants shotgun the Kaopectate.
So I checked out Wal-Mart's charitable arm - the Wal-Mart Foundation to see how wrong these snarky yahoos - including the entire Old Line State - are. The website desribes how the store improves every community in which it operates, from educating kids to saving the environment. But what stumps us, is the site's downright peculiar slogan: "Wal-Mart Good. Works." Someone either has a severe verb deficiency, or Wal-Mart is tailoring its message for the caveman constituency (not sure this is a departure from usual). "Wal-Mart Good. Union Bad!" Wal-Mart say get your club, aisle 11. Always low-brow.
Wal-Mart critics 1, Wal-Mart 0.
- 189 Retail & Mega-Stores