Technology & Telecommunications

Online retail behemoth Amazon actively lobbies European political institutions to help increase its profits. However, the company twice refused to testify on labor concerns in the last two years and denied official delegations access to warehouses. After Members of the European Parliament and NGOs complained, the company’s access to European Parliament buildings was revoked in February 2024. Read More

Health insurance giant Cigna has been sued for using a secret computer algorithm to systematically deny thousands of medical reimbursement claims in a matter of seconds, allegedly without a doctor ever opening the patients’ files. The algorithm was first uncovered by investigative reporters at ProPublica and The Capitol Forum. Read More

IT services provider Fujitsu supplied faulty Horizon accounting software to the UK Post Office in 1999. Over 700 UK Post Office staff were prosecuted for allegedly stealing thousands of pounds sterling. Some committed suicide, others went to jail. Read More

184 workers sued Sama Al, a contractor paid to moderate Facebook content in Africa for firing them illegally, after the company decided to not to renew its contract. A Kenyan court barred the company from laying off workers and ordered Sama to continue working for Facebook. When Sama disobeyed and stopped paying staff salaries, the court ordered Sama to pay back wages.  Read More

Bui Thi Nhung, a Vietnamese migrant worker working in New Taipei, Taiwan, at the technology giant Garmin informed management that she was pregnant in March 2023. Shortly after, Nhung was given untranslated resignation documents to sign which she felt obligated to comply with. After labor and human rights organizations raised an alarm, Garmin agreed to rehire Nhung.  Read More

Twitter, the social media company, quietly assisted Pentagon officials involved in putting a positive spin on the U.S. wars in the Middle East, according to new research into the Twitter Files, a tranche of internal company data provided to selected members of the media by CEO Elon Musk. Read More

Undercover Global (UC Global), a now defunct private military contractor, is at the center of a lawsuit brought by a group of journalists and lawyers against the U.S. Central Intelligence Agency for allegedly spying on them when they met with Wikileaks founder Julian Assange at Ecuador’s embassy in London. Read More

Protests over working conditions are mounting against Coupang, the biggest e-commerce website in South Korea. In July, workers took an air conditioner on a 50 kilometer march from the company headquarters to a Hwaseong warehouse to bring attention to their demands for respite from record high temperatures this summer. Read More

Employees of an Apple sales outlet in Towson, a suburb of Baltimore, Maryland, voted to unionize in June 2022 to become the Big Tech company’s first unionized store in the U.S. This is part of a larger movement across the country, with workers at many companies like Amazon, Starbucks and Trader Joe’s expressing their interest in joining a union. Read More

Facebook’s parent company has been sued in Kenya over mental health trauma suffered by Daniel Motaung, a former content moderator who worked for Sama, a contractor hired to remove graphic and violent content on the social media site. Moutang is seeking compensation for all others who faced similar problems. Read More